Privacy Policy

This Privacy Policy explains how Parametra (“Parametra”, “we”, “us”) collects, uses, and shares information when you use our KPI tracking platform and related websites and services (the “Service”). By using the Service, you agree to the practices described here.

Information we collect

• Account information. Your name, email address, and authentication details when you create an account or sign in through a third-party provider.
• Company and KPI data. The metrics, figures, and related information you or your organization submit to the Service.
• Usage data. Information about how you interact with the Service, such as pages viewed, actions taken, device and browser type, and approximate location derived from your IP address.
• Cookies and similar technologies. We use cookies to keep you signed in and to operate and improve the Service.

How we use information

• To provide, maintain, and improve the Service.
• To authenticate users and secure accounts.
• To send reminders, service notifications, and respond to your requests.
• To detect, prevent, and address fraud, abuse, and security issues.
• To comply with legal obligations.

How we share information

We do not sell your personal information. We share information only with:

• Service providers who process data on our behalf (for example, our hosting and database provider, Supabase), under contractual confidentiality and security obligations.
• Your organization. If you participate in an incubator program on Parametra, the data you submit is visible to authorized members of that organization.
• Legal and safety recipients when required by law or to protect rights, safety, and the integrity of the Service.

Authentication providers

If you sign in with Google or Apple, we receive basic profile information (such as your name and email) from that provider to create and secure your account. Their use of your information is governed by their own privacy policies.

Data retention

We retain your information for as long as your account is active or as needed to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your account at any time.

Security

We use technical and organizational measures — including encryption in transit and database-level access controls (row-level security) — to protect your information. No method of transmission or storage is fully secure, so we cannot guarantee absolute security.

Your rights

Depending on your location, you may have the right to access, correct, export, or delete your personal information, and to object to or restrict certain processing. To exercise these rights, contact us using the details below.

International transfers

Your information may be processed in countries other than your own. Where required, we put appropriate safeguards in place for such transfers.

Children’s privacy

The Service is not directed to children under 16, and we do not knowingly collect personal information from them.

Changes to this policy

We may update this Privacy Policy from time to time. We will post the updated version here and revise the “Last updated” date above.

Contact us

Questions about this policy? Email us at privacy@parametra.com.