Delete your account
You can request deletion of your Parametra account and associated personal data at any time. Follow the steps below — the whole process is handled by our team and usually completed within a few business days.
- 1
Email our support team
Send a message to support@parametra.co from the email address associated with your Parametra account, with the subject line “Delete my account.”
- 2
Confirm your identity
So we only act on genuine requests, we’ll reply to verify that the request came from you — the account owner. Simply confirm from the same email address.
- 3
We delete your account
Once verified, we permanently delete your account and personal profile. This action is irreversible — you’ll lose access to the app and your sign-in credentials immediately.
What gets deleted
- Your account and sign-in credentials.
- Your personal profile information (name, email, and authentication details).
- Your access to every incubator program and company workspace.
What may be retained
KPI data and reports you submitted to an incubator program belong to that organization and may be retained by them as their business records. We may also retain limited information where required to comply with legal obligations, resolve disputes, or enforce our agreements. For details, see our Privacy Policy.